Privacy Policy
Last updated: April 2025
1. Introduction
The Water Research Commission (WRC) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, and protect information gathered through the WRC Knowledge Hub.
2. Information We Collect
We collect information you provide when registering (name, email address), your search activity and report download history for personalisation and analytics, and technical data such as browser type and session identifiers.
3. How We Use Your Information
Your information is used to operate the Knowledge Hub, provide personalised features (bookmarks, saved searches), improve our services through aggregated usage analytics, and send service-related communications if you opt in.
4. Sharing of Information
We do not sell or rent your personal information. We may share aggregated, anonymised usage data with research partners. Your personal information will only be disclosed as required by law.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Passwords are stored in encrypted form and are never accessible in plain text.
6. Your Rights
Under POPIA, you have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@wrc.org.za.
7. Contact
For privacy-related enquiries, contact the WRC Information Officer at: info@wrc.org.za | +27 12 761 9300